Sub-processors

Third parties that process customer data on KONDWIT’s behalf. Any addition or material change triggers a 30-day advance notification to subscribed customers.

NamePurposeDataLocationDPA
Microsoft AzureHosting (Container Apps, Postgres, Key Vault, Redis, Container Registry, Log Analytics)AllUS (Central US)DPA
Neo4j (Aura)Graph databaseDerived metadataUS (Google Cloud, us-central1)DPA
AnthropicLLM (Claude) providerUser prompts (per opt-in)USDPA
OpenAILLM provider (per route)User prompts (per opt-in)USDPA
Azure Communication Services (Email)Transactional email (Azure-native; covered by the Microsoft Azure sub-processor entry but listed for clarity)Email addresses, transactional message contentSame Azure region as primary infraDPA
StripeBillingCardholder data (Stripe-vaulted), customer billing infoUS (Stripe-managed)DPA
Langfuse (self-hosted)LLM observability. LISTED, but no active deployment found as of 2026-08-11 - no Langfuse container app exists in the subscription, no LANGFUSE_* environment variable is set on kondwit-api, and no Langfuse credential exists in Key Vault. Pending confirmation.LLM prompts/completions (per opt-in), traces, if and when the deployment is confirmed activeSame region as primary infraDPA
Azure Monitor (Application Insights)Observability + alertingRequest metadata, redacted exceptionsSame Azure regionDPA

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